What is San Jacinto Power (SJP)?

SJP is the new, locally controlled electricity provider in the City of San Jacinto!  We provide the actual energy known as generation, and our charge replaces what Southern California Edison (SCE) would have charged for the same service.  Although SCE will continue to charge you for their transmission and delivery lines, there are no duplicate charges because the charges are for different services.

How does it work?

The short answer is, we provide your electricity, and SCE delivers it.  In more detail, we supply power to homes and businesses with an opportunity to opt up to 100% renewable energy.  Our partner, SCE, continues to do the billing, maintains the power lines, and handles all new service requests and emergencies.

Where do you have to live or have a business to participate in SJP?

All SJP customers must have a service address within the City of San Jacinto.  We are sorry, but residents and businesses outside the City limits cannot receive service from SJP.

Where does SJP offer service?

We offer service within the City of San Jacinto.

When will SJP begin serving customers? 

We’ll begin serving customers in April 2018.  Per state law, we must contact our customers in writing a minimum of four times to notify them that they will be receiving SJP electric service.  We will do this via mail twice before the launch date and twice after.

When was SJP formed?

SJP was formed through City Council action, in 2016 and we plan to launch services in April 2018.

What is Community Choice Aggregation?

When California deregulated the energy market in 1997, many Californians switched to alternative energy providers.  Following the energy crisis of 2000-01, consumer choice of electricity providers was suspended.  As a response to the closing of the open market, Assembly Bill 117 was passed in 2002 to establish Community Choice Aggregation, which offers an opportunity for Californians to choose their electric provider and the source of their electricity.

Who governs and administers SJP?

The San Jacinto City Council governs SJP, but operation of the program is administered by San Jacinto city staff and consultants through a joint agreement with the California Choice Energy Authority.

How does SJP partner with SCE?

SJP provides electric generation, which is the source of your power, but SCE continues to provide electric delivery, billing services and maintenance of the lines, just as they always have.

Does SJP replace SCE?

No.  SCE continues to provide all electric delivery, billing, and power line maintenance.  We only replace the electric generation services with your choice of energy product at competitive rates.

How much clean and renewable energy does SJP provide?

SJP procures both clean and renewable electricity on behalf of our customers.  Each electricity product has a different percentage of renewable energy.  Our default product, SJP Prime Power comes from 35% renewable sources and exceeds the state’s requirement of 33% by 2020 and our SJP EverGreen product provides a 100% renewable energy option.

What are the sources of power for SJP and where are they located?

SJP gets its electricity from suppliers that have gone through a rigorous qualification and selection process.  These suppliers, much like SCE, get their electricity from a variety of generation sources.  At a minimum, 35% of our SJP Prime Power option comes from renewable sources such as wind or solar.  Our optional SJP EverGreen program provides electricity from 100% renewable sources such as wind, solar, and hydroelectricity.

How does SJP procure power?

SJP contracts with private firms to procure energy.  Moving forward, we plan to steadily incorporate increasing amounts of locally generated renewable energy.

How can I be sure SJP is actually procuring 35% or 100% renewable energy on my behalf?

We are required to report to the California Public Utilities Commission (CPUC) and the California Energy Commission (CEC) on an annual basis to verify the amount of renewable energy procured for our customers.  This is the same standard and verification process used by other California utilities, such as SCE.

What is the difference between alternative and renewable energy?

Alternative energy is carbon-free energy that creates little to no greenhouse gas emissions.  This is in contrast to fossil fuels, which produce a significant amount of greenhouse gas emissions, including carbon dioxide and methane.  Alternative energy is also not infinite in supply and can include resources like natural gas cogeneration, nuclear energy, and use of waste energy.  Renewable energy is energy that comes from resources that are naturally replenished by nature such as sunlight, wind, water, and geothermal heat.  Unlike fossil fuels, [AR1] renewable energy regenerates naturally in a short period of time.

What are Renewable Energy Certificates?

Renewable energy generating facilities create electricity that is delivered to a network of transmission wires, often referred to as “the grid.”  The grid is segmented into regional power pools and in many cases these pools are not interconnected.  To help facilitate the sale of renewable electricity nationally, a system was established that separates renewable energy generation into two parts: electrical energy produced by a renewable generator and the renewable “attributes” of that generation.  The renewable attributes or “green” attributes are sold separately as renewable energy certificates, or RECs.  Only one certificate may be issued for each unit of renewable energy produced.  The electricity that was split from the REC is no longer considered “renewable” and cannot be counted as renewable or zero-emissions by whoever buys it.

What is SJP Prime Power?

SJP Prime Power is our default electricity service offering a minimum of 35% renewable energy.  All customers default to SJP Prime Power upon enrollment. 

What is SJP EverGreen?

SJP EverGreen is our optional upgrade program that provides 100% renewable energy for just a few more dollars each month.

How do I sign up for SJP EverGreen?

Signing up is easy!  Simply visit our website www.SanJacintoPower.com.  If you decide to use our website you’ll want to have your SCE bill on hand because we will need your account information to process your request.  If you prefer to sign-up over the phone, please call 951-665-6812 and a specialist will help you complete the process.

Can I switch between the SJP Prime Power and SJP EverGreen services?

Yes—you can “opt up” to SJP EverGreen at any time.  If you want to switch back again, just call and let us know or log-on to our website www.SanJacintoPower.com and make the change there.

Is there a grace period if I sign up, switch, or opt out?

Customers who opt out before or within the first 60 days of SJP service may return to SJP at any time.  Customers who opt out after the first 60 days of service with SJP may be prohibited by SCE from returning to SJP for one year and are subject to SCE’s current terms and conditions.

How do SJP’s rates compare to SCE?

Residential customers who elect to receive our default SJP Prime Power product will not only receive a minimum of 35% renewable energy but they’ll also see a savings when compared to SCE generation service.  Residential CARE customers will enjoy an even larger savings (in addition to their existing CARE discount), as they are not subject to the Power Charge Indifference Adjustment (PCIA) charges by SCE.  Customers can also choose to pay just a little more each month and upgrade to our 100% renewable product, SJP EverGreen.

How does SJP set its rates?

SJP rates are set by the San Jacinto City Council, so you’ll have a steady, predictable outlook on your rates.  You’ll also have the satisfaction of working with a local provider, governed by local leaders whose interests are aligned with yours.

How do I know that SJP will not raise its rates?

SJP energy rates are set annually based on the projected cost of energy.  The San Jacinto City Council, which governs SJP, is committed to providing San Jacinto residents, businesses, and organizations with affordable energy rates.  Unlike the rates of the local investor-owned utility, which are set by the California Public Utilities Commission in San Francisco, SJP’s rates are set at San Jacinto City Hall.  The public is welcome to attend the rate setting meetings and participate in the process.

Will I still receive my CARE, FERA, or Medical Baseline discounts with SJP?

Yes.  CARE, FERA, and Medical Baseline continue to be available to SJP customers as well as SCE customers and provide the same discount regardless of enrollment with SJP or SCE.  Customers enrolled in SJP continue to receive their CARE, FERA, and Medical Baseline discount within their SCE delivery charges; there is no need to reapply with SJP.  New CARE, FERA, and Medical Baseline enrollments or renewals must still be done through SCE's customer service center or website.

Are CCA customers still eligible to obtain rebates from SCE for energy efficiency and solar electric systems?

Yes.  The California Public Utilities Commission authorizes SCE to collect fees (called public goods charges) from all customers to fund energy efficiency and renewable energy incentive programs.  SCE will still collect these fees and SJP customers will remain eligible for these incentives and services.

Do I get billed separately by SJP?

No.  We work together with SCE so that you will get just one bill each month.  Our charges for electricity generation are included on your SCE bill.

SJP charges for generating the electricity you use.  When you begin receiving our electric generation service, previous charges for generation that used to go to SCE are replaced by charges from SJP.  SCE will continue to charge for the transmission and delivery of electricity, along with a variety of other regulatory and program charges at the same rates they always have.  There are no duplicate charges for electricity generation.

Who will send me my bill?

You will continue to get just one bill from SCE.  A few lines on the bill change since the charges for power generation will come from SJP instead of SCE.

What are PCIA and other fees?

SCE charges SJP customers a Power Charge Indifference Adjustment (PCIA) and a Franchise Fee Surcharge.  Both are calculated based on the number of kilowatt hours used each month.

The PCIA is intended to ensure that customers who remain with SCE are not negatively impacted by customers moving to SJP.[AR2]   The PCIA is currently one cent to just under two cents per kilowatt-hour, depending on whether they are a residential or a commercial customer.  If you have additional questions about the PCIA, please call SCE at 800-655-4555.

Who do I call with questions about my bill?

If you ever have questions about the SJP portion of your bill, you can visit our website www.SanJacintoPower.com to see a detailed breakdown of the bill, call us at 951-665-6812, or email us at CustomerService@SanJacintoPower.com.  If you have questions about the rest of your SCE bill, please call SCE at 800-655-4555.

Am I – or is my business -- in the SJP service area?

All SJP customers must have a service address within the incorporated area of the City of San Jacinto.  We are sorry, but residents and businesses outside the incorporated City limits cannot receive service from SJP.

How do I know when my service begins? 

We’ll begin serving all accounts in April 2018.  All customers will receive a minimum of 4 notices by mail advising them of their enrollment in SJP.

My neighbor received a notice but I haven’t received anything.  Why?

SJP serves customers within the legal boundaries of the City of San Jacinto.  If your address is within City limits and you have not elected to opt-out and remain with SCE generation service you will be automatically enrolled in our SJP Prime Power Program offering 35% renewable energy.  Notices for customers are sent out in multiple stages.  If you have not yet received a notice it is on the way.   

I just moved to a new address and I want to establish service. How do I sign up?

Can I participate now if I'm not already a customer?

Establishing service is easy.  Contact SCE one week before you will need service at your new address and schedule an appointment by calling SCE at 1-800-655-4555.  New customers who move into the SJP service area are automatically enrolled into SJP and will be mailed two notices within the first sixty days of service with information about their options.

Do I have to participate in SJP?  Can I opt out?

You get to decide!  Any customer may opt out of SJP.  If you already received an enrollment notice, you can choose to opt out now or online.

Why can’t I opt out now?

The ability to opt out will begin in February 2018, two months prior to the anticipated launch of April 2018.

Can I participate in SJP if I am not in San Jacinto?

No.  Customers can only participate if they or their businesses are located within the San Jacinto city limits.

Why was I enrolled into SJP?

Historically, SCE has been the default power provider to most customers.  However, in 2002 when state legislators passed California’s Community Choice Aggregation law, this default status was transferred from SCE to local community choice programs like SJP.  You now have the power to choose who provides your energy, SJP, or SCE.

Why am I getting this letter/postcard from SJP?

The letter/postcard is a notification that your account is now eligible for SJP service and you can choose between SJP and SCE.  We’re now the default provider and all customers who elect to remain with SJP will begin receiving our SJP Prime Power product offering a minimum of 35% renewable energy this coming April.  State law requires that as we begin to offer our service, we must contact our customers in writing a minimum of four times.  We do this through a combination of letters, mailers, and postcards before and after the switch to our service.

Why is SJP enrollment automatic and why do I have to opt-out in order to stay with SCE?

Part of California’s CCA law requires SJP to operate as an opt-out program and become the default provider of electric generation for customers within our service area.  Customer choice is very important to us.  We provide four written notices to our customers so that you can choose where your electricity comes from and how your dollars are spent.

How do I opt out?

If you have received an enrollment notice, you can choose to opt out now.  While we don’t want to lose you as a customer, you always have the choice to opt out.

If you wish to opt out right now, you may visit our website, www.SanJacintoPower.com and click the Opt Out button.  Have your SCE bill on hand because we will need your account information to process your request.

Can I return to SJP after I opt out?

Customers who opt out before starting SJP service or within the first 60 days of our service may return at any time.  Customers who opt out after the first 60 days of service with SJP will be prohibited by SCE from returning to SJP for one year and are subject to SCE’s current terms and conditions.

Is there a fee for opting out?

SJP does not charge a fee for opting out.  If you opt out after 60 days of SJP service, you will be subject to SCE’s current fees and conditions.

Does SJP offer a net energy metering program for qualified solar electric and other distributed generation systems?

Yes.  Through our net energy metering program, called SJP NEM, customers with net energy metering systems have the opportunity to receive credits for future energy service and even receive cash back when their system produces excess energy!  As part of SJP NEM, your system’s energy production will be monitored on a monthly basis.  If you use more energy than your system produces in a given month, you will be charged for the energy you draw from the grid.  However, if you produce more energy than you consume, you will receive a credit on your bill that can be applied to charges in future months.  In each October billing cycle, if you have a credit as determined by the SJP Net Energy Metering Schedule, you will receive a check for that amount from SJP.

What is SJP’s position on “Smart Meters”?

Are you going to change my meter?

SJP provides electricity generation only.  As a Community Choice Aggregation program, our scope is limited to generation services and cannot expand to include metering services.  Therefore, SJP does not have any control over whether or not our customers receive Smart Meters from SCE.

Will I be able to opt out of a Smart Meter if I join SJP?

SJP provides power only.  SCE owns and maintains the energy distribution system, including the meters at your home or business.  So, if you wish to opt out of a Smart Meter, please contact SCE directly.

How is SJP financed?  Are any tax dollars used to finance or operate SJP?

SJP will be financed by the revenues received from our customers based on the electricity they consume.  SJP will be self-funded and does not use any tax dollars, which ensures that any financial benefits directly serve the community.

Can SCE raise delivery fees on SJP customers above those of non-SJP customers?

No.  SCE must provide the same rates for all customers in their service area whether or not they receive electricity from SJP or another third-party energy service provider.

Does the SJP City Council receive a salary or other payments of benefits for managing SJP?  Who is on the board of SJP?

The San Jacinto City Council governs SJP; there is no separate Board of Directors.  Governing SJP is a component of their service as City Council Members and no additional compensation is received.